360 Degree Feedback Assessment for Sales Managers
As we were doing our research for Sales View 360, we realized an effective sales manager requires a unique set of skills and competencies. Sale View 360 wouldn’t work and Manager 360 also didn’t offer the perfect fit. Neither competency model was appropriate for sales managers. So we decided it was best to create a 360 specifically for them. This is the resulting assessment.
| Target: |
Sales managers and supervisors |
| Uses: |
Sales Manager View 360 is ideal for use in sales manager coaching and training programs, and to support the developmental section of corporate performance evaluation systems. |
| Language: |
English (US) |
| Register |
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Competencies Measured:
Click on any of the competencies to see its definition
Interpersonal Leadership
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Emotional Intelligence
Ability to effectively manage interpersonal relations in a cooperative, sensitive and collaborative manner. Seeks to listen and understand diverse viewpoints; Expresses sensitivity and empathy towards others.
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Communication
Ability to present individual and organizational viewpoints to groups in a clear and persuasive manner. Ability to express written thoughts and ideas in a clear and concise manner. Ability to convey oral thoughts & ideas in a clear and concise manner.
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Sales Team Empowerment
Involves sales team members in organizational planning, decision making and problem solving processes. Rewards and recognizes performance in a timely and appropriate manner.
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Sales Leadership
Utilizes appropriate interpersonal styles and approaches in facilitating the team towards achievement of sales goals and targets.
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Coaching and Mentoring
Ability to attract, develop and retain sales talent. Ability to coach, train and develop others.
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Sales Team Development
Ability to create and develop engaged, cohesive, and high performance sales teams.
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Performance Management
Provides sales team members with regular and timely feedback on their performance and offers support when individuals are confronted with problems.
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Sales Performance Leadership
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Drive for Results
Focuses on bottom-line results and achievement of sales goals. Sets and pursues aggressive sales goals. Monitors and addresses sales team and organizational performance issues.
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Business Savvy
Seeks opportunities to expand existing sales. Ability to identify and communicate achievable sales strategies and initiatives. Identifies potential risks and opportunities to achieve sales goals and objectives.
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Strategic Problem Solving
Analyzes situations, identifies alternative solutions, and develops specific actions; Gathers and utilizes available information in order to understand and solve organizational issues and problems.
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Customer Focus
Commits to meeting the expectations and requirements of internal and external customers; Builds and maintains customer satisfaction with the products and services.
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Sales Planning/Territory Management
Expands sales within existing accounts and develops relationships with key decision makers; Understand and responds to customer needs and tracks/monitors account activity; Uses analysis to identify and grow sales opportunities.
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Intrapersonal Leadership
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Managing Self
Ability to effectively manage one's own time, energy and abilities for continuous personal growth and maximum performance.
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Adaptability/Resilience
Ability to maintain balance and performance under pressure and stress. Ability to effectively cope with ambiguity and change in a constructive manner.
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Engenders Trust
Acts with courage. Confronts difficult issues and takes constructive and responsible action. Acts with integrity. Displays honesty and candor
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