360 Degree Feedback Assessment for Sales
We developed Sales View 360 to fill a void in the demand for a 360 assessment tool specifically for sales people. First we tried to use Performance View or Emotional Intelligence View but it was awkward. Dr. Ken Nowack, who developed most of the Envisia Learning assessments, based the competencies of Sales View 360 on the consultative Selling concept and replaced more generic competencies with sales-specific competencies.
| Target: |
Internal and external sales and account representatives |
| Uses: |
Sales View 360 is ideal for use in sales coaching and training programs, and to support the developmental section of corporate performance evaluation systems. |
| Language: |
English (US) Spanish |
| Register |
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Competencies Measured:
Click on any of the competencies to see its definition
Interpersonal
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Enabling Trust
Provides objective and impartial advice, information and support about purchasing products and services.
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Demonstrating Respect
Responds to objections in a respectful manner. Respects sales decisions and allows clients to make purchasing decisions free from pressure.
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Conflict Resolution
Manages and resolves interpersonal differences and conflicts with others and attempts to understand opposing points of view.
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Influence/Negotiation
Utilizes appropriate interpersonal styles and approaches in facilitating individuals and groups towards task achievement.
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Listening
Listens attentively and understands the verbal communications of others
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Oral/Written Communication
Ability to present individual and organizational viewpoints to groups in a clear and persuasive manner. Ability to express written thoughts and ideas in a clear and concise manner. Ability to convey oral thoughts and ideas in a clear and concise manner.
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Intrapersonal
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Achievement Striving
Accomplishes tasks, projects and assignments on time and with quality. Sets ambitious sales goals and strives to consistently exceed them.
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Resilience
Ability to maintain balance and performance under pressure and stress. Ability to effectively cope with ambiguity and change in a constructive manner. Demonstrates persistence during times of challenge.
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Problem Solving
Analyzes situations, identifies alternative solutions, and develops specific actions; Gathers and utilizes available information in order to understand and solve organizational issues and problems.
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Self-Development
Ability to effectively manage one's own time, energy and abilities for continuous personal growth and maximum performance.
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Sales
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Consultative Sales Orientation
Explains features and benefits to current and prospective clients. Seeks to make sales suggestions to solve organizational, team and individual issues and problems.
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Service Focus
Follows up on all commitments and promises. Keeps the client informed in a timely manner and provides ongoing customer service.
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Sales Planning/Territory Management
Establishes a logical sequence of work activities and manages time productively. Develops short-term and long-term sales plans that analyze prospects and client data to expand future sales.
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