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CustomView vs a custom build

Building your own 360 platform is an appealing idea right up to the point where you price the second year of it.

Illustration of consultant choosing between custom development complexity and a proven platform

The bottom line

A custom build usually means six to twelve months before anyone can use it, a significant sum up front, and a maintenance bill that never stops arriving. CustomView is a platform that already works, branded to you in weeks, built by people who have spent thirty years on 360 feedback.

Side by side

What each route actually asks of you.

Custom Development

Upfront Cost
Six figures, typically

Design, build, testing and project management, all before you see anything

Time to Launch
6-12 months minimum

Requirements, build, QA and iteration, before your first program

Ongoing Costs
15-20% of build annually

Hosting, maintenance, bug fixes, security updates, developer retainer

360 Expertise
You teach them

Developers rarely arrive knowing assessments or psychometrics

Feature Updates
Extra cost, every time

New requirements? New invoices. Budget for ongoing development.

Risk
High, and it sits with you

Project delays, scope creep, agency goes out of business, key developer leaves

Your Focus
Managing technology

You become a tech company whether you wanted to or not

CustomView

Upfront Cost
One-time build fee

Scoped to your competency model, branding, reports and translations

Time to Launch
6-12 weeks typical

We build and brand your assessment, reports, and portal. You review and refine.

Ongoing Costs
Per-participant licensing

Hosting, maintenance, support, and platform updates all included

360 Expertise
30 years built in

Psychometric practice and participant experience already worked out

Feature Updates
Included automatically

Platform improvements roll out to all clients at no extra charge

Risk
Low, the platform already runs

Hundreds of consultancies and thousands of programs have run on it

Your Focus
Delivering programs

Stay a consultancy. We handle the technology.

The true cost

What custom development really costs

The quote covers the build. These are the lines that follow it.

Custom Development

Initial development Significant
Annual maintenance & hosting 15-20% of build
Feature additions Extra, every time
Security audits & compliance Your responsibility
Your time managing the project Ongoing
Total cost trajectory Grows every year

Plus opportunity cost of 6-12 month delay before your first program

vs

CustomView

One-time build & branding Scoped to you
Ongoing licensing Per participant
Platform updates & features Included
Hosting, security, compliance Included
Dedicated support Included
Total cost trajectory Scales with use

Live in weeks, costs aligned to revenue

Worth considering

The hidden complexity of 360 software

Timelines extend

Software projects routinely run past their estimate, and every month of overrun is a program you cannot deliver.

360 has deep edge cases

Anonymity thresholds, rater-type scoring, multi-language reports, nomination approvals. Each one is a year of getting it wrong before it is right.

Knowledge concentration risk

When the developer who understands your system moves on, you're left with code and no context.

Security and compliance are ongoing

Enterprise clients expect ISO 27001, GDPR compliance and audit trails. Reaching that standard is work; staying there is somebody's job.

Norms and psychometrics

A 360 report only means something if the norms and scoring rules behind it were built by assessment specialists rather than by whoever was free.

Maintenance never stops

Security patches, browser updates, framework upgrades, the next client's requirement. The build is the cheap part.

"Envisia gives us confidence in our products, a deeper sales opportunity, and competitive advantage."
Jill Jenkinson Chief Executive, T-Three Group

Thirty years of refinement

Everything you would have to build, already running

Capabilities that took decades to get right, waiting for your branding.

Multi-rater assessment engine
Event-triggered email sequences
Branded PDF feedback reports
Rater nomination and approval
Campaign and project management
Real-time completion tracking
Custom competency models
Norm-referenced scoring
Configurable anonymity thresholds
Any-language translation support
SAML SSO and bulk data import
ISO 27001 certified security

Talk through your use case

Bring us the build you are considering and we'll show you what it looks like on a platform that already runs it. We'll walk you through the capabilities and help you evaluate the fit.